OTTAWA, Ontario- July 29, 2015- Pronexus announced today that the newest version of their flagship product VBVoice™, set to be released this fall, will offer simultaneous, dual channel development. The Pronexus team is thrilled to be offering a toolkit that allows interactive voice response (IVR) developers to build visual representations of IVR call flows for web and mobile. VBVoice will now create visual solutions that are just as powerful as the voice solutions that have been built on the VBVoice platform for over two decades. This patent pending technology adds the power of data to traditional IVR applications.
The new product is a testament to Pronexus’ dedication to offering the most powerful and usable IVR development toolkits available today, allowing developers to design and create voice and data solutions simultaneously. VBVoice, now with VisualConnect™, will allow application developers to double their productivity with little additional effort. Dual channel developing will be as easy as selecting a check box; there will be no search for a third party vendor to build an app to activate the data channel. Dual channel data and voice applications will be available with a single click. End users will now access self-service menus using their voice or by touching the screen of their smartphone for applications such as banking, retail, travel, and utilities.
“Offering one-step dual channel IVR development to our customers speaks to our longstanding goal of facilitating powerful, painless, and low cost IVR developing,” said Gary T. Hannah, CEO of Pronexus. “We are looking forward to the official launch this fall.”
Pronexus is one of the most seasoned of IVR development toolkits, now in its 20th year. A long recognized and valued name in the IVR industry, hundreds of developers every year rely on VBVoice to develop and deploy new and upgrade old IVR solutions. VBVoice integrates with the latest versions of Microsoft® Visual Studio, enabling use of familiar programming skills and industry-standard programming languages. It combines an easy-to-use visual call flow environment with fully programmable controls and options like speech recognition and text-to-speech. Time-saving features of VBVoice include a multi-lingual prompt library as well as many sample applications that are meant to help learn new concepts and understand toolkit functionality.