June 20, 2012Global Response Corporation was looking to create a dialer application to expand into the outbound calling business. When other tools failed to provide the desired Visual Basic® coding capability, Global Response turned to Pronexus VBVoice™. In addition to supporting Visual Basic, VBVoice enabled Global Response to drastically cut development time, minimizing time to success. The resulting dialer application increased Global Response’s agent productivity through first-class tone detection and call handling capabilities.
