Pronexus’ newest release of VBVoice is the product of two decades of experience and innovation. Our development team is always hard at work, and we are constantly pursuing excellence to offer you the best IVR toolkit available. There are many reasons to upgrade to our newest version of VBVoice; keep reading to learn why VBVoice 8.20 is the recommended version for all VBVoice customers.
Also, as you may have heard, this version has built-in hooks for Pronexus’ new product, IVRGuard™. Now, you will be notified by email as soon as an error occurs so that development can assess and fix the problem right away. The problem is then dealt with long before it is reported by frustrated callers. This new product improves customer experience hugely; by the time a problem is reported by a caller, your support team may already have the problem fixed.
You can download the latest version of VBVoice. Downloading the latest version now automatically removes all older versions for your convenience.
Interactive voice response (IVR) technology is constantly adapting to the industry’s needs. An example of such an adaptation is visual IVR (VIVR).
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