Our interactive voice response (IVR) videos discuss IVR software features and provide a demo of Pronexus VBVoice™ IVR toolkit.
Click the links below to direct you to our support and how-to videos, or view our YouTube channel, the IVRtube channel, for all of our videos.
In this video, we are going to walk through upgrading to the new VBVoice 11. We will go from backing up configuration files and licenses, to upgrading VBVoice, to re-activating the licenses. Please note that we are updating this video shortly to reflect VBVoice 11 and the setup is the same as previous versions. Thank you for your patience.
In this video, Pronexus walks you through installing VBVoice and Pronexus’ recommended software driver, Dialogic HMP.
This video provides extra steps to set up internet information server (IIS) to facilitate VisualConnect™ calls. The video shows the steps for IIS 7 on Microsoft® Windows® 7. This is a must watch for those who have little to no experience with IIS.
Pronexus Developer, Fouad Jennawi, walks you through how to port your existing VBVoice IVR application to a Windows service. Please download the accompanying white paper.
These examples are shown using VBVoice 7.1 on a Windows 7 environment in Visual Studio 2010.
Developing complex speech applications can seem like a daunting task. At Pronexus, we know there are a lot of ways to simplify the development process and make sure your VBVoice speech application runs smoothly. So we asked some expert VBVoice developers to share with us their best tips and tricks for developing VBVoice applications.
A best practice when developing applications is to make sure your events in the application’s main thread are taking up as little time as possible.
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