Dialogic Driver Integration

The following is a Dialogic® host media processing (HMP) installation guide for use with VBVoice™ 10.2. You’re required to uninstall all prior versions of Dialogic media before proceeding. To uninstall a previous version, run the HMP driver installation setup.exe (that matches the installed version) and select Remove during the installation process. Ensure you have made a backup of the existing HMP license file before uninstalling.

1. Getting Started

VBVoice 10.2 supports HMP3.0 SU387 for Windows Server® 2016, Windows Server® 2012 R2, Windows Server® 2012, Windows Server® 2008 and 2008 R2, Windows® 10 Enterprise, Windows® 8.1 Pro, Windows® 8 Pro, and Windows® 7 Operating Systems. This driver is available for download here.

NOTE: You must disable network interface controller (NIC) team card configuration for the Dialogic HMP driver installation and configuration. NIC team configuration can be enabled after the installation and configuration process is completed.

From the HMP3 installation folder, run the setup.exe file to begin the HMP3 driver installation.

When prompted to select features, use the check boxes to choose the components shown to the left and as recommended below:

  • Development Package (software development kit [SDK]) - Required
  • Core Runtime Package – Required
  • Circuit Connectivity Runtime Package - Required for installation of Dialogic dialed number information (DNI) boards; this option is not required on systems, which will be a voice over internet protocol (VoIP) telephony connection only
  • Demos – Optional, recommended for testing and troubleshooting purposes (requires latest version of Java™ to be installed)
  • Simple network management protocol (SNMP) component manager - Optional for remote monitoring of Dialogic; see Dialogic installation documentation for details

2. Generate an HMP License

Temporary Dialogic HMP3 demo licenses are available here (Read Dialogic's Terms of Use).

You will be prompted to save the file2r2v2e2c2s2f2i2m2t_host_eva.lic to your computer. It should be saved inC:\Program Files\Dialogic\HMP\data or in the case of 64 bit Operating SystemsC:\Program Files(x86)\Dialogic\HMP\data.

3. Go to Start/All Programs/Dialogic HMP/HMP License Manager

4. Activate HMP License

Use the Browse button to find the license file that you just saved (i.e.,: C:/Program Files/dialogic/HMP/data).

Note that there are two channels or ports for each of thelisted features:

  • Conferencing
  • Enhanced_RTP
  • Fax
  • IP_Call_Control
  • RTP_G_711
  • Speech_Integration
  • Voice

Click the Activate License button and follow the prompts.

5. Configuration Manager

The next step is to start the configuration manager (DCM) atStart/All Programs/Dialogic HMP/Configuration Manager – DCM.

In the DCM, right-click on the line for HMP Software and choose the Restore device defaults option.

In the Assign Firmware File dialog, choose the license filethat was previously generated (i.e., 2e2v2e2c2s2f2i_host_eva.pcd).

This assigns the resources to the HMP_Software device. OnVoIP enabled systems, right click the HMP_Software device and verify that thecorrect IP address is selected in the IP Addresses tab.

Click OK.

Start the HMP software by clicking the green arrow at thetop left of the DCM panel.

You are now ready to install VBVoice 10.2. If VBVoice has already been installed, access the Operating System Path to verify hat all Dialogic entries are at the beginning of the path list. Due to this path priority requirement we advise to install VBVoice first and Dialogic drivers

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